At urbanridebikdw.org, we strive to ensure your satisfaction with the belts you purchase. If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. Here is our return process:

Return Eligibility: Returned products must be unused, in their original packaging, and with all tags intact. Please ensure the item is returned in good condition.

Requesting a Return:

Please contact our customer service team via email, providing your order number and the reason for the return.

We will respond within 48 hours of receiving your request, providing a return address and detailed instructions.

Return Shipping: Customers are responsible for return shipping costs. We recommend choosing a trackable mailing method to ensure smooth delivery.

Address: 79 JODECO STATION DR, STOCKBRIDGE, GA 30281

Refund Processing: Once we receive the return and confirm it meets our return criteria, we will process your refund within 5-7 business days. The refund will be returned to your original payment method.

Thank you for trusting urbanridebikdw.org. We will strive to make your shopping experience enjoyable!